You can try it out right away by signing up for a free account and then upgrading your plan according to your needs. Our own solution, Archbee, was created as an intuitive and all-around solution for all kinds of technical writing projects, from internal knowledge bases to complex software documentation. ConclusionĪll that’s left for you to do is choose the documentation tool that perfectly fits the nature and functions of your technical documentation. Is ease of use important to you, or do you have a dedicated technical writer who can operate more powerful software?īy answering at least some of these questions, your task of choosing the right tool for your needs should become much easier.Can you afford an expensive, multi-functional software product, or can your needs be met with an affordable, lightweight app?.Will you need only online documentation, or will you be exporting it into several other formats so it can be printed and shipped with the product?.Is your audience international or local, and will you need multi-language support?.Do you need to build an internal or external knowledge base, or both?.Here are some considerations to keep in mind while choosing the right documentation software for your product: Some features will be essential, while others will be nice to have or even unnecessary. Therefore, your choice of software will depend on various factors. One clear takeaway from this article is that documentation software comes in many shapes and forms to satisfy different documentation requirements. However, multi-language support is only available with the upgraded, more expensive plans. That way, users can feel confident in the level of support you offer and know that your knowledge base offers the best possible answer to any query they may have.Īll of this support can be delivered in multiple languages, a great option to have if you have international users in need of support. Speaking about HelpDocs, if you are looking for a HelpDocs alternative, we have the perfect answer for you. Great searchability with unlimited customization, which HelpDocs also offers, means that the help content and technical documentation you publish will look and feel completely native to your brand. We wrote an article about what is an internal knowledge base and why your team needs one, you should check it out!Ī very useful feature to note is the wealth of document templates for almost any purpose you can imagine, which makes creating well-rounded, neatly designed documents easier than ever. It provides all the means necessary to create and maintain technical documentation for clients, as well as resources for your own team, such as employee handbooks, policies, and work procedures. Bit.aiīit.ai offers a good all-around documentation solution for both external and internal knowledge bases. It’s not as flashy and visually appealing as some of the other products on this list, but its interface is easy to learn and familiar to anyone who has ever used a Microsoft Office product, which has its own appeal. This product is dependable and trustworthy, which is evident by its longevity and impressive list of clients. Interestingly, with Amazon as a client, HelpNDoc includes ePub and Kindle doc output capabilities, making it one of the very few documentation software products that support ebook formats. HelpNDoc’s software has been around for quite some time (almost 20 years) and has gathered an impressive list of clients, such as Siemens, Microsoft, and Amazon, to name a few. Its interface features a Windows ribbon-like look that may look a little dated but presents users with a familiar environment that’s easy to pick up. However, unlike other products with this capability, HelpNDoc is actually easy and intuitive to use. HelpNDoc is another documentation software product that lets users create documents in many formats from a single source. It’s a good choice for teams who collaborate closely and need to exchange knowledge frequently. Nevertheless, Confluence’s knowledge sharing and collaboration features make this software a top product in the documentation space. However, if you’re creating customer-facing documentation and need it to be on-brand, it might be a little more difficult to customize. This isn’t a problem if you’re using Confluence for internal purposes, as there isn’t much need for branding in that case. Something that could be considered a drawback is that Confluence lacks some of the customization features that other products on this list include.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |